Overview of the Program Director’s Role:

Group Training Management & Leadership

Group Training Instruction

Purpose of Position:

* Takes initiative to mentor and teach all Program Coaches

* Increase % of membership participating in group training

* Have a positive impact on retention of membership in group training

* Have a positive impact on retention of membership through group training

Specific Duties:

1. Hire and train all MX4t Group Training Coaches insuring they have required Coaches Prerequisites and complete MX4 Coach Training Program.

1. Conduct quarterly program launches for members.

1. Conduct quarterly educational workshops for staff.

1. Be Pro-Active in seeking educational materials and continuing education materials for the MX4 Coaches Team

1. Be pro-active and constantly recruit new Coaches including conducting regular phone screens and interviews of candidates.

1. Audit each Coach for at least 1 session each month and offer constructive criticism.

1. Conduct team meeting one time per month.

1. Monitor schedule and participation and update as required to ensure sessions achieve or exceed minimum participation levels.

1. Monitor Coach hours and classes and calculate and submit payroll for MX4 Coach Team, and manage payroll costs to meet club profit goals for the MX4 program.

1. Meet or exceed sales goals for MX4 Program.

1. Ensure all Coaches stay up to date with required certifications and training.

1. Regularly conduct internal club marketing through staff initiatives, posters and signage, special events, email and social media marketing.

1. Contact all new program participants by phone or email to check with each person about their satisfaction with the program, sessions and Coaches.

1. Set the example for Coaches by constantly working on your teaching and program skills, showing up early and insuring you are fully prepared to teach all sessions.

Requirements:

• Requires an outgoing personality with the ability to effectively communicate with people. 
• Requires a sincere interest and enthusiasm in one’s own fitness and helping others achieve their health and fitness goals. 
• Requires the ability and desire to learn more about fitness, interpersonal communications, and marketing strategies.  
• Holds or willing to complete a nationally accredited Personal Training or Group Exercise Certification or 4 Year Degree in a Related Field within 3 months of hiring.   Also required to attend and complete Workout Anytime MX4 Coach Training Workshop.
• Management Experience and Superior Organization Skills required.
• Working knowledge of Microsoft Office Suite and ability to learn Club Software also required.