Who We Are
F45 Training Midtown Phoenix is looking for a driven, positive, and community-focused Studio Manager to lead our studio’s sales, operations, member experience, and team execution.
This role is ideal for someone who loves fitness, thrives in a fast-paced people-first environment, is motivated by goals, and takes pride in building a strong, welcoming studio community. The Studio Manager will serve as a key leader within the business, helping drive membership growth, retain members, support daily operations, and ensure every person who walks through our doors feels seen, supported, and valued.
The ideal candidate is organized, proactive, comfortable owning results, and capable of executing routine responsibilities independently while also identifying opportunities to improve the business.
About the Role
The Studio Manager is a hands-on leadership role responsible for driving membership growth, delivering an exceptional member experience, and ensuring smooth day-to-day studio operations at F45 Training Midtown Phoenix.
This person will work closely with Studio Ownership and the coaching team to lead the full membership sales process, support retention, oversee front-of-house operations, and help create a welcoming, high-energy studio community. The ideal candidate is organized, proactive, goal-driven, and comfortable executing responsibilities independently while identifying opportunities to improve the business.
What You’ll Own
- Membership growth, including lead generation and follow-up, trial conversion, consultations, referrals, reactivation and local outreach
- The full sales process from first contact through membership close and new member onboarding
- Day-to-day studio operations, including front desk processes, cleanliness, account support and brand standards
- Member experience and retention through relationship-building, customer care and community engagement in partnership with our Head Coach
- Sales activity, member engagement and operational follow-ups within studio systems and communication tools
- Team support, training, and accountability around sales, service and operational expectations
- Collaboration with Studio Ownership and coaching staff to ensure a consistent, high-quality studio experience
- Positive representation of F45 Training Midtown Phoenix in the studio, online and throughout the local community
Qualifications
- 2+ years of experience in sales, customer service, fitness or studio management preferred
- Prior boutique fitness, wellness, membership sales or service-based business experience strongly preferred
- Comfortable with consultative sales, lead follow-up, membership presentations and goal-driven performance
- Strong leadership, communication, organization and follow-through skills
- Positive, approachable and relationship-driven with a passion for health and fitness
- Able to work independently, execute recurring tasks and take initiative with minimal to no oversight
- Comfortable using studio software and communication tools such as MindBody, Loyalsnap, Google Suite and related platforms
- Evening and weekend availability required
- CPR/AED certification required or willingness to obtain
- Personal Training Certification preferred but not required
Benefits
- Competitive pay with performance-based commission/bonus opportunities
- Free membership at F45 Training Midtown Phoenix for you and a significant other or immediate family member
- Fun, supportive, and high-energy team environment
- Opportunity to grow with a community-focused boutique fitness studio
We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives.
CULTURE THAT CRUSHES IT
Our mission at F45 is to create the world’s greatest workout. This isn’t only about creating an unbelievable fitness experience—it’s about building a community and culture. As evidenced by HQ and every F45 studio around the world, culture isn’t just about appearance. It’s about our core beliefs, how we treat each other, how we make decisions, and most importantly, bringing a sense of fun and friendship to everything we do.
